Defenx inaugurates its exclusive Support Centre in Pune

Defenx has established its India support centre in Pune to address the support queries raised by customers and partners. Defenx has deputed a dedicated special support team, “Defenx India Support Team” for faster service. This team is well trained and provides round- the-clock sales support to the partners and installation and technical support to the customers. Defenx is one of the few companies in the world which has its own software engine.

Vishal Sriwastv, Chief Marketing Officer, Defenx Software Solutions, said, "With immense happiness and a promise to serve our customers and partners better, we have established the Defenx India support centre in Pune. We are trying to assist our partners with as much knowledge as possible on the installation procedure and technical detailing. With this effort, we will help our partners understand and solve the technical issues."

Defenx India Support Team provides faster support to partners and end-customers in two ways. One is Toll-free support and the other one is email support. The support is provided six days a week from 9am to 8pm and is soon planning for 24X7 support. The toll-free number is 000 800 100 4150 where there will be a dedicated team to assist the partners and end-customers. The support team helps partners in understanding the procedure involved in the installation of the Defenx software. They also train partners to solve technical issues for smooth functioning of the software.