Capgemini Says AI Is Unlocking New Client Investment Areas

Capgemini stated that artificial intelligence is opening doors to client spending that extends well beyond conventional IT budgets — a message aimed at addressing investor concerns that the technology could undermine the company's core business model.

Chief Executive Officer Aiman Ezzat said during the company’s Capital Markets Day that clients are increasingly viewing artificial intelligence as a broader business transformation initiative rather than a conventional IT upgrade, creating opportunities across multiple business functions.

"Now the net result is a more resilient, more diversified Capgemini, one with stronger client intimacy," Ezzat said at the event.

The comments were aimed at addressing a key investor concern that AI could reduce demand for external technology service providers by automating coding and other delivery functions. Capgemini, however, argued that the technology is expanding the scope of services it can deliver by opening up new areas of enterprise transformation.

That broader push was also visible in the group's sales pipeline.

"We've seen an explosion of our business opportunities over the last few months. And our pipeline of business opportunities already exceeds $12 billion," Chief Technology Officer Franck Greverie said at the event.

OpenAI Vice President of Global Business Nate Harbacek, speaking at the event, noted that enterprises are rapidly moving beyond experimentation with AI toward large-scale deployment.

Capgemini, a â founding member of OpenAI's Frontier Alliance, also said it was targeting demand for "sovereign" artificial intelligence systems built to meet local data, regulatory and hosting needs.

Ezzat said the company was working with Amazon Web Services, Google Cloud and Microsoft on region-specific cloud and artificial intelligence offerings, as companies and governments seek more control over where critical systems run.