AMI reports ICT adoption patterns of SMBs

As per the findings of 2013 India SMB ICT & Cloud Services Tracker Overview study by New York-based Access Markets International (AMI) Partners, it has been revealed that Indian SMBs show a 14% year-on-year rise in Information and Communication Technology (ICT) expenditures and their adoption of technology is likely to continue to increase. 

Dev Chakravarty, Research Manager, AMI–India, said, “India SMBs are in an expansion and transition mode in terms of escalation in business and workforce. ICT is likely to play a vital role in their continued growth. Basic computing and networking hardware dominates the IT spending portfolio of India SMBs. This is especially true for the small business segment which is gradually enhancing their ICT backbone serving as a platform for future adoption of higher-end technology solutions.”

Chakravarty added, “Using AMI’s Global Market Forecast Model, the industry’s premier SMB market sizing tool, AMI has found that expenditures on cloud-computing within India SMB ICT portfolio are on the rise. These expenditures comprise almost 10% currently and are predicted to increase by a CAGR of 23% over the next five years.”

Cloud computing has brought about a paradigm change in the ICT adoption pattern of SMBs worldwide. AMI analysis finds that the top two spend-components within the SMB cloud-portfolio are for website-related expenditures and Remotely Managed IT Services (RMITS).

The study examines India SMBs’ business needs, including ICT priorities, purchase channel preferences and buying behaviour at a granular level. The analysis also delves into numerous individual ICT categories – both cloud and on-premise solutions.