Eight Journeys, One Vision: The Rise of India’s VAR Trailblazers

As the world moves deeper into the digital age, businesses are becoming more reliant on innovative technological solutions to streamline operations, enhance productivity, and stay ahead of the curve. However, navigating this landscape can often be overwhelming, especially for those who are not experts in technology. This is where Value-Added Resellers (VARs) step in, bridging the gap between cutting-edge technology and end-users. VARs play a crucial role by not only providing the technology but also ensuring that it is effectively integrated, optimized, and fully supported for clients to extract maximum value.

In India, a country with a rapidly expanding digital economy, VARs are more than just vendors—they are trusted partners who enable businesses to harness the potential of technological advancements. With their extensive services, including installation, configuration, training, and ongoing support, VARs are integral to ensuring that technology solutions align perfectly with the specific needs and goals of their clients. This ability to offer tailored services has become especially important in India’s diverse and fast-changing market, where companies, both big and small, are looking for ways to leverage technology to compete in a globalized world.

The rise of India’s tech-driven economy has also fostered a new breed of entrepreneurs—self-made individuals who have not only adopted technology but have also mastered the art of reselling and integrating it. These entrepreneurs, who started small and have grown their businesses through dedication and innovation, are proof of the immense potential within the VAR space. Their success stories inspire others to pursue opportunities within this dynamic field, driving India’s journey toward becoming a global tech hub.

In this edition of VARINDIA, we delve into the journeys of some of India’s most inspiring VAR entrepreneurs. These leaders offer valuable insights into what it takes to thrive in the competitive tech landscape. They share what motivated them to enter the technology space, the innovations that have set them apart, and the milestones that have shaped their businesses. With an eye on the future, these entrepreneurs provide a forward-thinking vision, reflecting the evolving role of VARs in shaping India’s digital future. From overcoming challenges to celebrating achievements, their stories offer inspiration for anyone seeking to make an impact in the ever-growing world of technology. 

Catalysing transformative change in tech 

Anuj Gupta  
CEO & Director (India, SEA, ME) - Hitachi Systems India Pvt. Ltd.

Anuj Gupta has carved a remarkable path in the tech industry, driven by a passion for innovation and problem-solving. His career is a testament to visionary leadership and a deep commitment to using technology to transform businesses and lives.

“My journey began with an unwavering passion for problem-solving and an entrepreneurial zeal,” Gupta reflects. His entry into the tech industry was fuelled by a desire to bridge gaps between legacy systems and cutting-edge innovation. In the early stages of his career, Gupta founded Trident Infotech, a startup backed by family seed capital. “Watching it evolve into a pan-India enterprise with a 100-member team fuelled my hunger for more,” he recalls. This first venture ignited his passion for driving change on a larger scale.

Later, Gupta took the helm of Hitachi Systems India, seizing the opportunity to lead a company with vast potential for growth. Under his leadership, the company became a key player in digital transformation. “At Hitachi, we deliver more than just technology—we provide transformative solutions,” he emphasizes. His leadership, combining global expertise with a deep understanding of local markets, helped Hitachi stay ahead of emerging trends in areas like cybersecurity, cloud computing, and AI.

Gupta’s approach is rooted in a “human-first” philosophy. “We don’t just install systems; we empower businesses to maximize their potential through tailored IT solutions,” he explains. This focus on empowering organizations has been central to Hitachi’s success. Gupta’s vision led to key innovations, such as the seamless acquisition and integration of Micro Clinic, which became a pivotal part of Hitachi Systems India’s growth, strengthening its global presence and expanding its service offerings.

Gupta attributes his success to resilience, adaptability, and his focus on people. “Growth is fuelled by nurturing talent and fostering a culture of trust and collaboration,” he says. This approach proved invaluable when the COVID-19 pandemic challenged the company. Through unwavering support for both employees and clients, Hitachi emerged stronger, maintaining business continuity during turbulent times.

A significant milestone in Gupta’s career was growing Hitachi Systems from a ₹100 crore company to a ₹2445 crore industry leader. “What I cherish most is how we emerged stronger post-pandemic—fully operational and unwavering in our support,” Gupta shares. His leadership has earned accolades such as the “Business Leader of the Year” and “Visionary Leader Award.”

Looking forward, Gupta envisions Hitachi Systems becoming a global leader in innovation and sustainability. “The future belongs to those who dare to dream big,” he says. With a focus on digital transformation, Gupta aims for Hitachi to be not only a symbol of technological excellence but also a force for positive change in the world.

From humble roots to a legacy of empowerment 

Ranjan Chopra  
CEO and MD, Team Computers

Ranjan Chopra, the trailblazing entrepreneur, has crafted an inspiring success story built on curiosity, innovation, and a deep sense of purpose. His journey into the technology sector began with a fascination for how technology could solve real-world problems and improve lives. After graduating from IIT Kanpur in Electrical and Electronics Engineering in 1983, Chopra gained invaluable experience working with global giants like Apple and Philips. “These experiences broadened my perspective on the power of innovation,” he shares. In 1986, Chopra took a break to travel across Europe, a period that led to soul-searching and the entrepreneurial drive to create something of his own. This vision materialized in 1987 when he founded Team Computers with just Rs 54,000 in capital.

At Team Computers, Chopra set the company apart by blending innovation with empathy. “From the beginning, our approach has been customer-centric,” he says, emphasizing that the company’s solutions are designed to address real challenges. Over the years, Team Computers embraced cutting-edge technologies like cloud computing, cybersecurity, and advanced analytics. One of the company’s ground-breaking innovations is DIMS, a mobile application for IT incident management. “DIMS empowers businesses to achieve minimum downtime, 50% faster response and resolution, and 62% higher efficiency,” Chopra explains. With features such as real-time monitoring, live ETA tracking, and customizable dashboards, DIMS has revolutionized IT operations. This innovation, combined with a culture of wellness and long-term client relationships, has earned Team Computers the title of “A Great Place to Work” three times in a row.

Chopra credits the success of his company to the foundational values of resilience, empathy, and a strong sense of purpose. “Business is not just about profits but about people,” he states. He emphasizes that serving with love has been his guiding principle. During the early days, when challenges seemed insurmountable, Chopra ensured his team members were well-supported, fostering loyalty and a sense of belonging. “By focusing on innovation and adaptability, we’ve built a company that makes a positive impact on society,” he adds. Team Computers’ milestones reflect its growth and impact. From a small office in Connaught Place, Delhi, with just three employees to over 5,000 today, the company has evolved into a self-funded, debt-free leader in technology solutions. Chopra is also proud of the company’s social impact initiatives, such as rewilding forests, promoting digital literacy for underserved communities, and improving animal welfare. Looking ahead, Chopra envisions expanding Team Computers’ innovation in cybersecurity, AI, and analytics while deepening its social impact. “I want to empower businesses, communities, and individuals to thrive in a digital-first world,” he concludes, embodying the love-driven leadership that continues to guide Team Computers toward a brighter future. 

Turning challenges into triumphs with innovation 

Rajesh Mathkar  
Co-Founder, Wysetek Systems Technologists Pvt. Ltd.

Rajesh Mathkar, along with Wysetek’s co-founder Cherian Thomas, has carved a remarkable path in the technology industry by blending innovation, a customer-first approach, and a strong commitment to excellence. With a career that spans decades, Rajesh’s journey was inspired by his early recognition of technology’s transformative potential. “From the very beginning, I was fascinated by how technology could simplify challenges and drive impactful change. This realization pushed me to pursue a career that would help businesses harness that power,” Rajesh explains.

Wysetek’s success is built on a solid foundation of People, Process, and Customer Service. “We don’t just implement technology, we partner with our clients to understand their unique challenges and deliver customized solutions that truly make a difference,” Rajesh shares. One of the company’s standout achievements is its cutting-edge Cyber Defense Center (CDC), which has established Wysetek as a leader in cybersecurity. “By anticipating the ever-evolving digital threats, the CDC allows us to provide proactive cybersecurity services that safeguard businesses and ensure their operations remain uninterrupted,” he adds. Wysetek’s approach is deeply rooted in its commitment to customer satisfaction and innovation. Rajesh believes that the company’s success comes from its continuous investment in training and skill development. “Staying ahead of technological trends is not optional. We make sure that our team is always equipped with the latest knowledge and tools to address emerging challenges,” Rajesh emphasizes. The company’s focus on adapting to customer needs has led to a broad portfolio of services, including Open-Source Solutions and IT optimization, which have allowed them to serve clients across various industries. Some of the key milestones in Wysetek’s success story include securing major projects with global enterprises and consistently being recognized for delivering top-tier services. Rajesh credits these achievements to the company’s unwavering focus on process optimization, client satisfaction, and team development. “Our clients trust us because we prioritize their needs above all. Every project is an opportunity to build lasting relationships and demonstrate our expertise,” he remarks.

Looking toward the future, Rajesh envisions Wysetek becoming a global digital transformation partner. “Our vision is clear—to be the go-to partner for businesses of all sizes as they navigate their digital transformation journeys. We will continue to innovate and provide solutions that meet the changing demands of the industry, helping businesses scale and succeed,” Rajesh states confidently. With a robust strategy for growth and a commitment to excellence, Wysetek is poised to lead the charge in transforming businesses worldwide through technology. “By continuously innovating and building long-term partnerships, we aim to help businesses navigate their digital journeys seamlessly,” he concludes. 

Crafting a legacy of innovation and excellence 

S Karthikeyan  
Managing Director, Bloom Electronics Pvt. Ltd.

S. Karthikeyan’s passion for innovation and professionalism has established him as a leader, driving progress in the technology industry. His journey began in 1990 at Wipro, where he first glimpsed the vast potential of the technology sector. “I could see the immense potential and huge opportunities in the technology industry, which served as a primary motivator for my business career path,” Karthikeyan recalls. Determined to turn his vision into reality, Karthikeyan founded Bloom Electronics with a clear mission: to deliver high-quality, comprehensive IT solutions. What sets Bloom Electronics apart in a competitive market is its ability to offer turnkey solutions. Karthikeyan explains, “The ability to identify and deliver turnkey solutions, encompassing all aspects of a project from planning and design to implementation and maintenance, offers significant value to our clients.” This holistic approach, combined with strong partner relationships that provide access to cutting-edge technologies, has allowed Bloom Electronics to establish a reputation for delivering reliable and innovative solutions.

Success, according to Karthikeyan, is built on a foundation of work ethics, professionalism, and a commitment to delivering high-quality service. “Maintaining strong ethical standards is the foundation for building trust and reliability in any endeavour,” he states. These values have been key to his ability to navigate the challenges of the fast-evolving tech landscape. By consistently focusing on professionalism, such as respecting deadlines and fostering positive relationships, Karthikeyan has built a strong reputation for dependability and competence. His business journey has been marked by key milestones that reflect his unwavering dedication to growth and excellence. “While my primary focus is on Information Technology, I have consistently diversified my business to encompass all key facets of the IT field,” Karthikeyan explains. Bloom Electronics has grown from its roots in IT solutions and infrastructure to include project management and a variety of innovative IT services. This diversification allows Karthikeyan to stay adaptable and responsive to the industry’s changing demands, ensuring that Bloom Electronics remains a forward-looking company.

Looking ahead, Karthikeyan has set ambitious goals for Bloom Electronics, with a focus on expanding its reach and capabilities. “The roadmap of the immediate short-term aspiration for my business is achieving a revenue target of Rs 1000 crores,” he shares. This goal, he believes, will propel the company into new markets and opportunities, contributing to long-term growth. Karthikeyan’s vision is clear: to strengthen the company’s core competencies while exploring new markets and innovative IT infrastructure solutions.

Karthikeyan’s journey exemplifies the power of perseverance, innovation, and strong ethical foundations in building a successful, impactful business. Through dedication and an unwavering commitment to excellence, he continues to shape the future of Bloom Electronics and the IT industry.

Blazing new trails in IT services

Gurpreet Singh  
Founder & Managing Director, Arrow PC Network Pvt. Ltd.

Gurpreet Singh has built a formidable reputation in the technology sector through his firm commitment to simplifying IT for businesses and driving digital transformation. His journey into the tech industry began with a simple yet profound realization. “The technology industry has always fascinated me because of its limitless potential to transform businesses and improve lives,” Singh shares. Early in his career, he saw a critical gap in how technology solutions were being delivered in India, especially when it came to bridging innovation with the needs of end-users. This insight motivated him to launch Arrow PC Network with a clear vision: to help businesses scale and innovate by simplifying their IT challenges.

Since its inception, Arrow PC Network has differentiated itself through its customer-first approach. “At Arrow PC Network, what sets us apart is our commitment to understanding our clients’ unique challenges and delivering tailored solutions,” Singh explains. The company offers a broad range of services, including IT Managed Services, Cybersecurity, Cloud Services, and Infrastructure Modernization, all designed to help businesses optimize costs and scale seamlessly. This ability to provide continuous end-to-end IT services has earned Arrow PC Network a reputation as a trusted partner in digital transformation.

Singh attributes his success to a core philosophy: “Growing with Values.” This mantra guides everything the company does, from fostering ethical, transparent relationships with clients to creating an innovative and supportive culture within the team. “Our success stems from our focus on integrity, adaptability, and collaboration,” he reflects. By prioritizing measurable value for clients and staying ahead of industry trends, Arrow PC Network has built lasting partnerships that have become a hallmark of its success. Several key milestones have shaped Singh’s journey and Arrow PC Network’s evolution. “Partnering with industry leaders like Dell Technologies, Veeam, VMware, AWS, and Microsoft has allowed us to deliver world-class IT solutions,” he says. The company’s efforts have also helped clients achieve 30-40% cost optimization through infrastructure modernization, such as with Avaada. Arrow PC Network’s flagship annual event, which fosters collaboration and thought leadership in the IT space, further highlights the company's leadership role in the industry.

Gazing forward, Singh envisions an ambitious future for Arrow PC Network. “We are fiercely working towards expanding our portfolio internationally and solidifying our presence in global markets,” he shares. The company is also focusing on emerging technologies like AI, edge computing, and green IT solutions to ensure businesses remain at the forefront of innovation and sustainability. Singh’s ultimate vision is for Arrow PC Network to become a global leader in IT services, empowering businesses worldwide to thrive through technology. 

Bridging innovation to drive change  

Sairaman J Mudaliar  
Co-Founder and Director, Pentagon Systems & Services Pvt. Ltd.

Sairaman J Mudaliar has spent nearly three decades transforming how businesses leverage technology. His journey, rooted in curiosity and a passion for innovation, began in 1994 when India’s IT sector was still in its infancy. “With a background in engineering, I was fascinated by how technology could solve complex problems,” says Mudaliar. Recognizing the potential of IT to empower businesses, he co-founded Pentagon to bridge the gap between cutting-edge technology and end-users, driven by a vision to deliver impactful IT solutions.
Pentagon Systems & Services quickly carved out a niche in the competitive IT landscape, thanks to its focus on innovation and customer-centric solutions. “Our ability to integrate IT infrastructure management, server and storage virtualization, and multi-cloud services has been a game-changer,” explains Mudaliar. Over the years, Pentagon has built a reputation for its expertise in AI operations and certified managed services, serving over 600 cloud customers. “What sets us apart is our relentless focus on exceeding client expectations and consistently delivering high-quality, scalable solutions,” he adds.

Mudaliar attributes his success to a combination of strategic vision, adaptability, and a commitment to fostering relationships grounded in trust. “Agility and resilience have been critical in navigating the ever-evolving IT landscape,” he notes. Empowering his team and fostering a culture of innovation have also been pivotal. By staying ahead of technological trends and building strong partnerships with leading OEMs, Pentagon has established itself as a trusted partner for organizations seeking transformative IT solutions. The company’s journey has been marked by significant milestones that showcase its growth and impact. “Establishing Pentagon in 1994 was the foundation for a transformative path in the IT industry,” recalls Mudaliar. Under his leadership, the company expanded its footprint nationwide, serving key clients with scalable solutions. One standout achievement was the creation of a specialized cloud business unit that has delivered innovative multi-cloud and AI-driven services for over a decade. “These milestones reflect our relentless pursuit of innovation and our ability to adapt to clients’ evolving needs,” he emphasizes. Looking to the future, Mudaliar envisions Pentagon exploring transformative opportunities in generative AI and automation. “Leveraging these cutting-edge technologies will help accelerate digital transformation for our clients,” he says. Expanding into the APAC region and enhancing expertise in multi-cloud services remain strategic priorities. Above all, Mudaliar is committed to empowering organizations to achieve sustainable growth through curated IT solutions. “Our mission is to create lasting value and drive meaningful results for our clients,” he concludes.

Mudaliar’s journey exemplifies how vision, adaptability, and a steadfast dedication to excellence can drive progress and shape the future of technology. 

Navigating the cloud to new heights

 Punit Thakkar  
CEO & MD, Shivaami

Punit Thakkar has made a significant mark in the tech industry, leading his company to the forefront of cloud-based solutions. His journey into the technology sector began with a deep passion for problem-solving and a vision to help businesses leverage the power of digital tools. “The technology industry is a cornerstone of innovation and transformation in today's world,” Thakkar explains. Founding Shivaami allowed him to bridge the gap between businesses and the untapped potential of cloud technology. “I wanted to help businesses achieve greater efficiency and growth through digital tools,” he adds.

Shivaami’s success in the competitive market can be attributed to its unique approach of delivering tailored cloud solutions. “We have carved our niche by offering cloud solutions that merge innovation with practicality,” says Thakkar. The company’s focus on providing personalized, value-driven services has positioned it as a thought leader. By understanding the unique needs of each client, Shivaami ensures seamless integration and empowers their success. “We create bundled offerings that allow our clients to scale with ease while staying ahead of technological advancements,” he shares. Thakkar believes his company’s success is due to three key qualities: customer-centricity, adaptability, and a commitment to excellence. “Our success stems from investing in understanding our clients’ challenges and delivering solutions that align with their objectives,” he says. Cultivating a collaborative culture within the team and staying ahead of industry trends have also played a vital role in Shivaami's growth. “We prioritize continuous innovation and adaptability, which has helped us stay ahead in an ever-evolving market,” Thakkar explains.

Over the years, several milestones have marked Shivaami’s journey, reflecting its growth, innovation, and impact. “From building strong partnerships with industry leaders to solving real business challenges, each step has reinforced our purpose,” says Thakkar. The trust and loyalty Shivaami has gained from clients, coupled with its expanding reach across industries, have been significant achievements. “Our milestones are reminders of the dedication and passion driving our success,” he adds. Looking toward the future, Thakkar is determined to solidify Shivaami's global presence and continue driving innovation in cloud technology. “We aim to be a global leader in cloud technology and digital transformation,” he says. The company is focused on leveraging emerging technologies like AI and machine learning to enhance its offerings. “By building strong partnerships and investing in new technologies, we’re committed to shaping a more connected and efficient future for our clients,” Thakkar concludes, embodying the visionary leadership that continues to guide Shivaami toward greater success.  

Forging tech’s future with innovation and integrity 

Anoop Pai Dhungat  
Chairman and MD, Galaxy Office Automation Pvt. Ltd.

Anoop Pai Dhungat’s journey in the tech industry is marked by a commitment to innovation and customer satisfaction. His motivation is simple: “I love using technology to make things better, to solve tough problems and make a real difference,” he says. For Dhungat, the true reward comes when his work delights customers and makes a positive impact on their lives.

Under Dhungat’s leadership, Galaxy Office Automation has become a leader in system integration, known for its ability to stay ahead of the curve. “We've always been committed to staying ahead of the curve, investing in both our people and our processes,” Dhungat shares. This focus on continuous learning and embracing new technologies, particularly artificial intelligence, has allowed Galaxy to consistently deliver cutting-edge solutions. “We empower our team to embrace new technologies and methodologies,” he explains, highlighting how this culture of innovation keeps the company agile in an ever-changing tech landscape. Dhungat believes his success stems from four core principles: customer care and delight, unwavering integrity, respect for the individual, and a relentless pursuit of excellence through quality. “True success goes beyond just achieving goals; it’s about how we achieve them,” he notes. This philosophy is reflected in the company’s culture of ‘smart work,’ where efficiency, innovation, and a focus on quality are paramount. “We embrace mistakes as learning opportunities and foster an environment of continuous growth,” he adds, underscoring the importance of building a resilient, forward-thinking workforce.

Over the past 37 years, Galaxy has grown into one of India’s largest system integrators, achieving consistent top-line and bottom-line growth. Dhungat takes pride in the company’s recognition from both OEMs and customers, but he is most proud of the trust Galaxy has built with over 1,000 clients. “Our greatest achievement is the trust and satisfaction of our customers,” he says. Even during the COVID-19 pandemic, Galaxy remained committed to its employees, ensuring no salary cuts or delays.
Looking ahead, Dhungat has ambitious plans for the future of Galaxy. “We’re committed to expanding Galaxy’s global footprint, establishing a strong presence in at least 10 countries in the next five years,” he shares. This global expansion will be driven by an unwavering commitment to service excellence and a focus on AI solutions that deliver tangible ROI for clients. “We aim to become one of the world’s leading non-OEM infrastructure service providers, known for our innovation, reliability, and customer-centric approach,” he concludes.

Anoop Pai Dhungat’s journey serves as a compelling testament to how passion, integrity, and a dedication to innovation can lead to success in the highly competitive tech industry.